The Quality Control Manager, Chemistry provides leadership and oversight of QC Chemistry operations within the pharmaceutical CDMO and Dental environments ensuring compliant, reliable, and client‑focused analytical support across commercial programs.

The role leads analytical strategy, method lifecycle management, and laboratory operations while supporting site Dental and Pharmaceutical CDMO operations, through testing of drug product, in process and bulk products, raw materials and components.   

Partnering with the cross-functional team and with clients, the position leads a dedicated group of analysts to ensure productivity, compliance, inspection readiness, ensuring data integrity, continuous improvement and effective resource management to support a rapidly growing fast paced environment.  

• Engage with Pharma CDMO leadership, project teams, and clients to deliver compliant, predictable, and high-quality QC Chemistry support.
• Support highly variable client programs through analytical strategy execution, method validation, and lifecycle management aligned to regulatory expectations.
• Lead QC Chemistry support for technical transfers, product introductions, and scale-up activities to meet client timelines.
• Ensure inspection readiness and effective support for client and regulatory audits supporting CDMO programs.
• Identify and mitigate risks to client programs to protect data integrity, quality, and supply continuity.
• Drive continuous improvement initiatives that enhance client satisfaction, efficiency, and regulatory compliance.
• Lead QC Chemistry laboratory operations to ensure compliant, timely, and reliable testing of raw materials, components, in-process, and finished products.
• Ensure laboratory activities meet GMP, regulatory, and data integrity requirements through effective systems, controls, and oversight.
• Allocate resources and strategically prioritize work to meet operational commitments, business timelines, and client expectations and shifting conditions.
• Build and sustain a high-performing QC Chemistry team through hiring, onboarding, training, coaching, and performance management.
• Implement employee relations activities, including performance improvement, corrective actions, and conflict resolution, in partnership with Human Resources.
• Oversees the performance and development of all direct reports, partnering with Human Resources to conduct performance reviews, implement performance improvement and corrective action plans, manage disciplinary actions, and resolve employee relations matters, including conflict resolution.
• Ensure staffing coverage across shifts to maintain operational continuity and business support.
• Lead and provide subject-matter expertise for quality investigations, including deviations, OOS, and complaints, ensuring thorough root cause analysis and effective CAPA.
• Drive QC Chemistry change management, including authorship, review, and governance of SOPs and controlled documents.
• Support internal, client, and regulatory inspections through audit readiness and direct participation.
• Support analytical method transfer, validation, verification, and lifecycle management activities.
• Analyze quality performance data and trends; communicate risks, insights, and improvement recommendations to leadership and stakeholders.
• Partner cross-functionally to support investigations, continuous improvement initiatives, and operational excellence.
• Manages budgets and Chemistry laboratory operating costs by forecasting requirements.

• Minimum of 5 years of related experience in Quality or Operational Management within the pharmaceutical, cosmetic or food manufacturing industries with a combined minimum of 2 years’ management experience. 
• Strong leadership skills with the ability to coach, and develop staff, as well as work within cross-functional teams. 
• Demonstrated experience guiding conflict resolution and facilitating employee relations activities. 
• Proven knowledge of Health and Safety legislation and other Employment related legislation such as the Employment Standards Act. 
• Demonstrated project management experience with the ability to manage multiple priorities with minimal direction. 
• Effective communication skills are both verbal and written. 
• Proven analytical and problem-solving skills with the ability to make sound business decisions. 
• Experience in planning and execution of significant projects utilizing formal project management and methodology.
• Flexibility to periodically be present on all shifts, including weekends. 

What we Offer:

• Excellent compensation/benefits package 
• RRSP Program
• Discounted gym memberships 
• Programs supporting work life balance (EAP)
• Corporate Discounts and PERKS
• Employee recognition program 
• Social events and spirit days 
   

Compensation

Starting at approximately $119,000.00 CAD with opportunity for increase based on qualifications and experience.  Total rewards include comprehensive benefits, bonus eligibility, and professional development support. 

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.  Candidates interviewed will receive (notification of) a decision within 45 days.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.