The Production Support Coordinator, reporting to Production Leadership, is responsible for activities relating to administrative duties and special projects in support of Operations. This is completed in accordance with the requirements outlined in Standard Operating Procedures and Good Manufacturing Practices.

• Completes Batch Documentation Review.
• Provides project support including project scheduling and facilitation.
• Provides support to the production team with respect to administration and execution of continuous improvement and operational excellence initiatives.
• Completes a variety of data-analysis, trending and input of metrics/KPIs.
• Prepares and presents reports in addition to building automated reporting systems.
• Collects data and prepares reports for continuous improvement initiatives (i.e. OEE, Scrap).
• Prepares training packages, training documentation and assist the Operations Trainer as needed.
• Create and update production Standard Operating Procedures (SOP’s) and Batch Records (BR) including initiation of quality processes (DCR, CCR).
• Conducts Production Quality Process support and tracking; including DIRs, DCR, TCR, CAPA, ADHOC, ROPES, QCP and QAT support.
• Organizes meetings, conference calls, video conferences and take minutes as required.
• Provides memos, reports, Power Point presentations, letters, agendas, itineraries, and any other such confidential materials and/or administrative support as required.
• Provides assistance on a wide range of organizational, departmental projects, and other duties as assigned.
• Follows GMP and regulatory requirements and ensures quality standards are met.
• Observes and supports all safety guidelines and regulations.
• Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices.
• Performs other related duties as required.

Education

• Degree or diploma in a related field.

Experience

• Minimum 2 years’ Administrative experience, preferably in an Operations environment.
• Experience within a Pharmaceutical, food, or cosmetic industry is considered an asset.
• Exceptional Microsoft Office skills (Excel, Power Point, Word, PowerBI, PowerAutomate).
• Strong interpersonal and communication skills.
• Independence with a proactive approach to solving problems; innovative thinking and meeting challenges tenaciously with a positive attitude.
• A self-learner with expertise in balancing multiple priorities and meeting deadlines.
• Flexibility to occasionally work outside of normal business hours.

Compensation

Starting at approximately $70,000 CAD, with opportunity for increase based on qualifications and experience. Total rewards include comprehensive benefits, and continuous learning and development programs available through our online Learning Management System.  

What we Offer:

Excellent compensation/benefits package
Discounted gym memberships
Programs supporting work life balance (EAP)
Corporate Discounts and PERKS
Employee recognition program 
Social events and spirit days 
Paid time off
 

We are committed to diversity and inclusion and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.  Candidates interviewed will receive (notification of) a decision within 45 days.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Recruitment Fraud – please be aware of recruitment fraud. Novocol Pharmaceutical of Canada Inc. will never ask for banking information, money or any personal information up front. We will only respond to official applications submitted through our careers site.  In addition, we will only use official corporate e-mail addresses (septodont.com or novocolpharma.com) to communicate with applicants. Should you be contacted without submitting an application, please delete the message and advise your e-mail provider.